Privacy Policy

This Privacy Policy explains how PhoneCaseGallery we collects, uses, and protects your personal data when you visit or make a purchase from phonecasegallery.co.uk.

We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: PhoneCaseGallery
Website: phonecasegallery.co.uk
Contact email: info@phonecasegallery.co.uk

2. What Data We Collect

When you use our website or place an order, we may collect:

• Identity data: name, username or similar identifier

• Contact data: email address, phone number, billing and delivery address

• Transaction data: details of purchases you have made

• Technical data: IP address, browser type, operating system, referring URLs

• Usage data: information about how you use our website

• Marketing data: your preferences for receiving marketing from us

3. How We Collect Your Data

We collect data:

• When you create an account or place an order

• When you subscribe to our newsletter

• When you contact us by email or through our website

• Automatically via cookies and similar technologies as you browse our site

5. Sharing Your Data

We do not sell your personal data. We may share it with:

• Delivery partners to fulfil your order (e.g. Royal Mail, courier services)

• Payment processors to handle your transaction securely

• Email/marketing platforms used to send communications

• IT and hosting providers who support our website

• Regulatory authorities if required by law

All third parties are required to keep your data secure and only use it for specified purposes.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. By continuing to use our site, you consent to our use of cookies.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Order data is typically retained for 7 years in line with UK tax law.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Erase your data ("right to be forgotten") in certain circumstances

• Restrict or object to our processing of your data

• Data portability - receive your data in a structured, machine-readable format

• Withdraw consent at any time where we rely on consent

To exercise any of these rights, contact us at: info@phonecasegallery.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk

9. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All payment transactions are encrypted.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.

If you have any questions about this Privacy Policy, please contact us at info@phonecasegallery.co.uk